Jewel Osco Phone Numbers and Emails

Toll-Free Number:

  • (877) 505-4040
    Grocery Delivery and Pickup
Send Message

Customer Service:

  • (877) 286-3200
    Employee Resource Center
  • (877) 723-3929
    Retail Store/ Corporate
  • (877) 276-9637
  • (312) 842-0667

Accessibility:

  • (877) 635-4833

Headquarters:

  • (630) 948-6000

Investors/ Franchising:

  • (630) 948-6068

Legal:

  • (877) 251-6559
    Privacy Inquiries

Media:

  • (208) 395-4722

Jewel Osco Emails:

Accessibility
Business Customer Service
Suppliers
Emergency/ Hotline
Investors/ Franchising
Legal
Privacy Inquiries
webcomments@albertsons.com
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

Jewel Osco Website:

Jewel Osco Help Center:

Corporate Office Address:

Albertsons Companies, Inc.
150 Pierce Road, Suite 400
Itasca, Illinois 60143
United States

Other Info (opening hours):

Mailing Addresses:

Customer Support Center

Albertsons Companies, Inc.

M/S 10501 P.O. Box 29093

Phoenix, AZ 85038-9093


Attn: Albertsons Privacy Office

250 Parkcenter Blvd.

Boise, ID 83706

More contact details

Fax:

+1(630) 948-6965

Jewel Osco Customer Service Reviews

2.0 / 5
Poor
Phillip W Slj
Pharmacy staff member gave inaccurate information over the phone

I called the pharmacy at the Oak Forest location to ask whether a Tetnis shot would be available at the pharmacy. The woman said yes.

I asked her how much it would cost and she said that there was no way of checking over the phone and that I would have to come in to the store. I drove to the store and talked to a nice young lady who helped me. I asked her about having to come in personally to get the cost of the vaccine and she said she could have given me the cost over the phone. I was not happy about having to come to the store personally to get that information.

Luckily, I was able to get the vaccine under my insurance. I am very disappointed in the customer service that I received from the woman on the phone.

Read full review
Sue Ann F
2940 N Ashland Avenue Store Mgr ANGEL STEIGER - #Poor Customer Service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.5

My cell phone was stolen today- and I didn't "clip" the coupon- explained to customer service and STORE MGR ANGEL STEIGER SAID he didn't care as HIS STORE does 1.3M per week- said he wouldn't help me and that he would put items back. His store tonight 5/18 was messy and dirty- granted it was 7:30 PM- i've also been there other times and both store and parking lot was in shambles- I guess since the roscoe village people don't have a kroger or a trader joe- Angel can continue on doing #POOR CUSTOMER SERVICE# POORMANGER TRAINING #JEWEL CORPORATE#KEEP YOUR CUSTOME

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How Good is Jewel Osco's Customer Service?

Jinx Nmp
Jinx Nmp
Feels Satisfied | Mar 20, 2024

They appeared concern and was attentive to my issue

Read full quote
Christophr Cfq
Christophr Cfq
Feels Disappointed | Aug 25, 2023

For 3 years now since I got Smart phone and changed my Email and password zI cannot sign in for digital deals. I can use phone # at register, but not deals or free rewards. Recently I asked for digit price at register.. cahiers seem puzzled, 2x they change $ forme. But some have refused or I got tired of explaining and left w/o item.

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Miko Gmv
Miko Gmv
Feels Satisfied | Jun 26, 2023

Very good

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Summary of Jewel Osco Customer Service Calls

387 TOTAL
CALLS
05:22 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jewel Osco?

Payments and Charges Question:

  • “Coupons”
  • “Charging meds to debit card”
  • “Promo codes”

Shipping and Delivery Question:

  • “Delivered to the wrong address”
  • “Order delivery”
  • “I place an order this morning it supposed to have been delivered at 12:00 pm”

Account Question:

  • “Change bank acct for the fresh card”
  • “Cannot sign in to For U acct for 3yeatrs since I changed phone... Register accepts, but cannot sign in”
  • “Did not sign up for jeeel Osco fresh pass”

Employment Question:

  • “Employment”
  • “Employment reason”
  • “Payroll”

Product/ Service Question:

  • “Snack, food category manager”
  • “Birthday reward not working”
  • “Just for u not working”

Request for Information Question:

  • “To confirm purchase and delivery”
  • “Question on rewards”
  • “Question on digital coupons”

Cards Question:

  • “Update a card on the just you app”
  • “My prefwrred card isnt wirking im getting a blank screen”
  • “Gift Card redemption problem”

Staff Question:

  • “Extremely poor customer service”
  • “Bug in salad and poor customer service”
  • “Purchased meat that turned bad and manager was rude when I called”

Refund Question:

  • “Refund”
  • “Refunds”

Activation/ Cancellation Question:

  • “Cancellation mistake”
  • “Cancel order”
  • “Deactivated online acct”

Website/ Application Question:

  • “App not working”

Return/ Replace Question:

  • “Return policy”

Other Question:

  • “Osco pharmacy complaint”
  • “Need a W9 form for taxes”
  • “Benefits”

About

Related Companies

Cerberus Capital Management, Albertsons, Vons, Shaws, ACME Markets

Summary

Jewel-Osco is a large chain of supermarkets. The company was founded by Frank Ross and his brother-in-law Frank Skiff in 1899. Its headquarters is based in Itasca, Illinois, United States of America. Jewel-Osco is a wholly-owned subsidiary of Albertsons, LLC. The company offers a broad range of products including recipe collections, grocery, cakes, pet medications, and organic foods. Jewel-Osco provides the following payment options: Apple Pay, PayPal, and credit cards. The company offers a number of gift certificates. Buyers may load from US $5 to US $500. There are 185 Jewel-Osco stores in Illinois, Iowa, and Indiana. The chain has more than 45000 employees.

Jewel Osco reviews and complaints

Jewel Osco is ranked 77 out of 572 in Food Stores category

Area Served

USA

Payment Methods

VISAMasterCard

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